At your service
A comprehensive range of services and technical support are available to you throughout the lifetime of your precast plant – from commissioning and maintenance, to upgrades and rebuilds.
Helpdesk
In the case of a sudden or unexpected production problem, our Helpdesk is your first point of contact. Swift, expert help is available in multiple languages to resolve problems via remote access, phone, and email.
Contact helpdeskService agreements
The Elematic service agreement protects your precast technology investment and increases uptime. The agreement covers helpdesk support, regular maintenance visits, machine and equipment audits, and training.
Well-planned maintenance safeguards your production targets, decreases unexpected breaks and helps you budget more accurately. The content of the agreement is tailored to fit your precast production needs.
Lifetime services
Customer service centers
We have over 3000 spare part items available in stock for fast delivery from three different locations: Finland, the UAE and the USA.
Read some tips for safe and profitable production from our service experts
-
How to increase precast floor plant safety
There are many arguments for precast concrete construction over cast in-situ. One of these, and in my opinion, one…
-
Why millimetres cost in hollow core production
As a precast hollow core manufacturer, you have probably pondered whether to invest in spare and wear parts of…