Top three points when a service visit makes your day

“Usually, the company goal is to produce as much as possible, without machine breakdowns and at the same time keep maintenance costs as low as possible. To be able to do that, you need to have knowledge of different machine parts, how long they will last, and when those should be changed to avoid unnecessary work. Without previous experience it is hard to decide which parts you should have on stock to avoid long production stops in case of machine breakdown.

When there are changes in staff there are changes in know-how. A lot of information leaves the factory and training is needed for the new mechanics or people responsible for maintenance. In many countries, it is common that contracts are made for only one or two years, and work rotation is quick. We train the team when needed.”

“Sometimes a part is worn or broken in old machines and the factory staff doesn’t know how to fix it because that specific part needs to be changed rarely or because the technology is not familiar to them. That’s when we step in. We have mechanic spare and wear parts available for old machines and they can be repaired. Automation for old machines is another thing.”

“When the automation components become outdated, we install the new system and make sure it works. A lot of Elematic hollow core machinery has been sold since the 90s and those old machines are still running. There are no longer spare parts for older automation components available, so the control systems need to be updated.”

There are also individual cases when the factories have challenges with the precast product quality. Janne and his colleagues help to solve the case and find out whether the cause of the problem is the machinery, concrete consistence or mix design, training, or processes. The maintenance work can be done at the factory or as a remote service.

“For example, concrete mix design can be perfect in theory, but in real life it won’t flow well or get compacted properly inside of the extruder because the shape of the rough aggregates is not suitable for the machine. Our experts can help to adjust the mix design to right direction.”